Refund policy

Last Update:2022-08-01
Delivery inside Saudi Arabia from 5 to 7 days
Delivery in the Gulf countries from 7 to 15 days
Exchange and Return Policy
Rozana Fashion Clients:
Please choose the order very carefully, as there are no returns for the products included in the sale during the sale period.
The customer is available for replacement according to the following conditions:
One time replacement is allowed, also replacement order is not refunded.
The product should not exceed two days from the date of receipt.
The product must be intact and in its original condition with all its accessories.
In the case of non-discounted products
Your sale, purchase, and use of the products available on this site are subject to the terms and conditions of use and service.
May the shop   Rozana Fashion may choose to accept, not accept or cancel your order in some cases, for example, if the product you wish to purchase is not available, or if the product is priced incorrectly, or if the order is found to be fraudulent, the site will refund what you paid for the orders that It is not accepted or is cancelled.
All content on the Site, including scripts, designs, graphics, logos, icons, interfaces, icons and commercial software, is the exclusive property of the Site and such property is subject to copyright.
Goods Return Policy:
All products are made within a period not exceeding 3 days of receiving the order
The customer bears the shipping costs for refund, as well as the fees paid for registration are not refundable (G&T Express 25 riyals - representative 35 riyals).
In international returns, the customer bears the full shipping costs, also the fees paid for shipping are not refundable.
The amount due will be refunded within 7 to 14 days of receiving and inspecting the product.
The order cannot be canceled if it has been shipped.
Wrong after that.
For cases in which products are not returned:
When a return is requested after the specified time, which is 3 days from the date of receipt for the products.
When using the product, when it is damaged, when using the product when it is damaged, or when using the product.
· Expendable products made for an idea.
Products whose serial numbers have been tampered with or removed.
Products without price tags, stickers, original packaging, or lack of any of their price tags.
How to become a natural resource recovery?
Re-received if received and re-received. When you stop it, when you stop it, when you stop it, you start shooting again, the one you paid for the power, the one you paid for then.
Contact WhatsApp:966509437775
Notice💱 The refund period after receiving the product or upon canceling the order is from 7-14 days
When requesting a return service, fees :35 riyals
When requesting a replacement service, fees :35 riyals
Shipping fee to be paid for purchase

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