Terms of use

privacy policy.

We take your privacy very seriously and treat all of your personal information as confidential. This policy relates to your use of our online store; The data you provide to us and our use of this data In general, you can use our website without providing any personal information unless we ask you to provide personal data (such as your name, phone number or email address), and this data will not be disclosed to a third party without your express consent .

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

What personal information do we collect from people who visit our site?

When you register on our site, you may be asked to enter an email address, phone number, or other details to assist with your experience.

When do we collect information?

We collect information from you when you sign up for our newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, browse the Site, or use certain other Site features in the following ways:

To improve our website in order to better serve you.

Disclosure to a third party

You may be contacted at your phone number to notify you of any update regarding the status of your order or any announcement of our latest sales and promotions.

We may pass your name and address on to a third party in order to deliver the product to you (eg to a carrier), to help us collect payments from you, or to analyze data and provide us with marketing information or customer service assistance. We may share information with third parties for the purposes of fraud protection and credit risk reduction. Other than as set out in this Privacy Policy, we may not sell or disclose your personal data to third parties without your prior consent unless it is necessary for the purposes set out in this Privacy Policy unless we are required to do so by law.

My account at Rosana Fashion

Order details may be stored with us but for security reasons they cannot be retrieved directly by us. However, this information can be accessed by logging into your account on the site or application. There you can view the details of your orders that you have completed, those that are open and those that should be sent and manage your address details, bank details and any newsletter you have subscribed to. Treat your account data with us confidentially so as not to make it available to an unauthorized third party. We cannot assume any responsibility for misuse of passwords unless this is our fault.

Security and Payment (SSL)

Payments you make through the Site will be made through our agent. You must only provide us or our agent with accurate and non-misleading information and inform us if there are changes.

We use appropriate security technologies and procedures to prevent the unauthorized or unlawful access, loss or destruction of your information. When we collect data through the Site and Application, we store your personal information on a database within a secure online server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as the Secured Delivery Layer. SSL makes it difficult for a hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to provide all credit or debit card details when communicating with us unencrypted electronically. We place direct physical, electronic and procedural safeguards on the process of collecting and disclosing your information. Our secure procedures require that we sometimes ask for proof of your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized access

How do we protect your information?

We never ask for credit card numbers

Your personal information is contained behind secured networks and can only be accessed by a limited number of persons who have special access rights to such systems, and they are required to keep the information confidential.

We implement a variety of security measures when a user enters their information to maintain it.

Do we use “cookies”?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since your browser is a little different, see your browser's help menu for the correct way to modify cookies.

If you turn off cookies, some of the features that make the site more efficient may not function properly. This makes your site less efficient and may not function properly.

If at any time you would like to unsubscribe from receiving future emails, you can email us at: support@rwzana.com

Social media:

Our website uses social plugins provided by the social network Facebook, Twitter, Instagram, etc. These plugins are identified by social media and the way this data is used and processed, to learn more about your rights in this matter and to learn more about options settings to protect Your privacy, please visit our privacy policy.